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We ship orders Monday through Saturday using Fed Ex and the United States Postal Service, Delivery Confirmation Priority Mail and Express Mail.
Priority Mail by Total Order Amount:
0-$49.00 - $5.00
$50.00-$98.99 - $7.00
$99 or more- Free Shipping *
We do our best to ship all orders within 48 hours of receipt, given stock availability. Priority mail usually takes 2-3 business days so you should receive your order within 5-7 days. If you are in a hurry for your item(s) or need by a certain date, please call your order in and let us know that you need it ASAP.
* Free Shipping offers. Free shipping is applicable to US based residents only (see below for info on International Shipping). If return or exchange of items results in total order amount falling below $99 shipping charges will apply and be deducted from your CarlaPie credit.
*If you return an item and received free shipping, then you are responsible for not only the return charges to get the item back to us, but we will deduct the original amount that we paid for the item to get to you from your CarlaPie credit. If you want to know what the original amount of shipping was, to get to you, just call us or email us and we are happy to tell you. We strongly suggest you insure the item as we are not responsible for lost or stolen items.
For express mail please add $20 to applicable charges above. All express mail purchases* must be called in at 925-552-9946. * Certain items excluded.
In-Store Pick - Up
If you are a customer local to the Danville area, please contact us directly via email or phone to order, or complete your on-line order and we will deduct the shipping charges before processing your payment. This does not apply to drop shipped items such as furniture, baby gear, and some custom made outfits. These will be shipped directly from the designer or manufacturer, so shipping charges will apply.
INTERNATIONAL ORDERS/SHIPPING
If you require shipping outside of the United States please email us for shipping rates BEFORE PLACING YOUR ORDER at customerservice@CarlaPie.com or call us at 1-800-988-7790.
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